AI-first omni-channel conversations for winning and retaining customers
Convert more sales and engage leads seamlessly across WhatsApp and other channels with conversational AI agents and no-code journey automations
Trusted by 40+ customers
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Win more Revenue While Optimizing Costs
Automated lead qualification
Improve efficiency and conversion rates by
Seamless lead acquisition
Improve lead capture rates by
Outbound
re-engagement
Boost upsell and cross-sell by
Multichannel engagement
Reduce lead leakage by
Agent productivity
Enhance contact center agent productivity by
Customer support
Deploy 24*7 AI support and reduce cost by
Deliver cross-trained Generative AI interactions
Multi-source knowledge bases
Swiftsell AI agent learns about your products and offerings inside-out with training from your website, PDFs, and text files for tailored engagement.
Set actions and intent
Swiftsell AI agent personalizes service, acts on behalf of customers, and adapts quickly to meet their unique queries seamlessly.
Deploy quickly across channels
Deploy across multiple channels and activate AI-led customer engagement touch points effortlessly in just minutes.
Businesses have seen clearly measurable results
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Customer Support Director
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Customer Support Director
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Customer Support Director
We had a very good experience with Swiftsell - highly recommended for automating lead engagement with AI over WhatsApp.
Customer Support Director
An ideal solution for SMEs to automated lead engagement and drive growth.
Customer Support Director
Swiftsell is simply great! We have automated our patient engagement and outbound notifications seamlessly.
Not just a great product, fantastic customer support too! Swiftsell is helping us retain more customers.
Customer Support Director
Swiftsell has helped us double our qualified llead acquisition rates.
Customer Support Director
I had a fantastic experience with Swiftsell! Their chatbots and API integrations are seamless, boasting an impressive UI and UX.
Customer Support Director
End to end omni-channel conversation automation
- Right from lead’s first message to final checkout, create engaging chatbots to drive prospects towards the right product, get order updates, and more
- Create positive experiences across multiple touchpoints such as WhatsApp API, SMS, Webchat and close sales faster
- Build high customer satisfaction with 24*7 availability and personalisation
AI assited sales and support agent inbox
- A unified and AI-assisted inbox for sales and support agents to directly engage with prospects and customers over WhatsApp and other channels, resolving queries efficiently
- Respond quickly with AI agent generated answers and AI assist for language translation, tone improvement etc.
- Easily share multimedia content as per the requirement to guide the customer better
- Create different teams as per your business process and set assign agent handover rules accordingly
Fully no-code workflow builder & prebuilt templates
- Choose from 40+ action blocks to build a customer journey exactly tailored to your requirement across WhatsApp API, Instagram, Webchat and more
- Use our service call feature to readily integrate with third-party systems
- Comprehensively test and deploy the journeys across platforms
Multi-channel campaigns
- Plan and schedule one-time and ongoing campaigns across business WhatsApp and nurture your audience
- Get AI agents to respond contextually to customer responses on the campaigns
- Segment your audience and send highly target outbound campaigns
Analytics and Reporting
- Conversation level and agent level analytics to drive data-driven improvements across your customer outreach
- Engagement report on when your leads converse the most proactively with you
- Filter analytics across individual bots and date-range as required
Automate all outbound transactional messages
- Easily setup automated and personalized transactional WhatsApp API communication for appointment confirmations, payment reminders and more
Fully customizable as per your brand theme
- Tailor the platform exactly as per your brand colours and digital assets so that it blends seamlessly with your website and other touchpoints
- Easily visualize and test WhatsApp templates and other message templates before sharing with live customers
Built for diverse use cases across multiple industries and supported with all key integrations
Industries
Hospitality
E-Commerce
Healthcare
Financial Services
Real Estate
Education
Integrations
