AI-first conversational customer engagement
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Win more revenue while optimizing costs
Automated lead qualification
Improve efficiency and conversion rates by
Seamless lead acquisition
Improve lead capture rates by
Outbound
re-engagement
Boost upsell and cross-sell by
Multichannel engagement
Reduce lead leakage by
Agent productivity
Enhance contact center agent productivity by
Customer support
Deploy 24*7 AI support and reduce cost by
Enable seamless Generative AI interactions across platforms
Multi-source knowledge bases
Empower your Swiftsell AI agent with in-depth product knowledge by integrating data from your website, PDFs, and text files. Deliver tailored, accurate customer engagement with ease.
Set actions and intent
Personalize customer interactions with Swiftsell AI. Train your agent to act on behalf of customers, adapt to unique queries, and provide seamless, intuitive service.
Deploy quickly across channels
Activate AI-driven customer conversations across multiple channels in just minutes. Effortlessly create touchpoints that enhance engagement and streamline communication.
Businesses have seen clearly measurable results
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Customer Support Director
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Customer Support Director
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Customer Support Director
We had a very good experience with Swiftsell - highly recommended for automating lead engagement with AI over WhatsApp.
Customer Support Director
An ideal solution for SMEs to automated lead engagement and drive growth.
Customer Support Director
Swiftsell is simply great! We have automated our patient engagement and outbound notifications seamlessly.
Not just a great product, fantastic customer support too! Swiftsell is helping us retain more customers.
Customer Support Director
Swiftsell has helped us double our qualified llead acquisition rates.
Customer Support Director
I had a fantastic experience with Swiftsell! Their chatbots and API integrations are seamless, boasting an impressive UI and UX.
Customer Support Director
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Omnichannel AI chatbots for end to end customer engagement
- From the first message to final purchase, create engaging AI-powered chatbots that guide prospects to the right services, provide real-time support, and more.
- Deliver seamless experiences across multiple touchpoints, including WhatsApp API, SMS, FB messenger and Webchat, to close sales faster and boost customer relationships.
- Enhance customer satisfaction with 24/7 availability, interactive experiences, and rich media, ensuring you win more customers while building lasting relationships.
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Unified AI inbox for seamless sales and support
- Streamline customer interactions with a unified, AI-powered inbox for sales and support teams. Engage directly with prospects and customers across WhatsApp and other channels to resolve queries efficiently and boost retention.
- Empower your agents with AI-generated responses, real-time language translation, and tone optimization for faster, more personalized communication.
- Create teams based on your business processes and set custom agent handover rules to ensure seamless collaboration.
Fully no-code customer journey builder with prebuilt templates
- Easily design custom customer journeys with our no-code workflow builder. Choose from 40+ action blocks to create seamless and personalized experiences across WhatsApp API, Instagram, Webchat, and other channels.
- Quickly connect with third-party tools for smooth integrations and enhanced functionality.
- Easily test and deploy your workflows across multiple platforms to deliver consistent, engaging, and conversion-driven customer interactions.
Multi-channel campaigns made simple
- Plan and schedule both one-time and ongoing campaigns effortlessly across Business WhatsApp and other channels to nurture your audience and drive engagement.
- Build AI agents to provide contextual, real-time responses to customer interactions, ensuring a seamless and personalized experience.
- Segment your audience effectively to send highly targeted outbound campaigns that boost conversions and build stronger customer relationships.
Advanced analytics and reporting for smarter decisions
- Gain actionable insights with conversation-level and agent-level analytics to make data-driven improvements in your customer outreach strategies.
- Access detailed chatbot engagement reports to identify when your leads are most responsive, helping you optimize your campaigns for maximum impact.
- Easily filter analytics by individual bots and specific date ranges to track performance and refine your customer engagement efforts.
Automate outbound whatsapp transactional messages with ease
- Effortlessly set up fully automated and personalized WhatsApp API messages for appointment confirmations, payment reminders, order updates, upsell notifications, and more.
- Enhance customer engagement with timely, relevant communications while streamlining your business processes for improved efficiency and customer satisfaction.
Fully customizable to match your brand theme
- Personalize the platform to align perfectly with your brand colors, logo, and digital assets, ensuring a seamless integration with your website and other customer touchpoints.
- Easily preview and test WhatsApp templates and other message formats to ensure they resonate with your audience before going live.
AI Chatbots for diverse industries with seamless integrations
Industries
Hospitality
E-Commerce
Healthcare
Financial Services
Real Estate
Education
Effortless integrations with your favourite platforms
