Application and Data Security

Swiftsell is ISO27001:2022 certified and fully committed and designed in compliance with the GDPR principles, ensuring that any personal data collected during interactions are handled with the utmost care and in accordance with the regulations.

Per Article 32 of the GDPR, we have in place appropriate technical and organizational measures to keep your data secure. All data is securely stored in Google Cloud Platform. Please visit the GCP Security Page for additional information on Google Cloud Security.

Swiftsell does not sell any contact data collected on behalf of the user.

Swiftsell is hosted on the Google Cloud Platform (GCP). By leveraging GCP's advanced security features, we ensure that your data is hosted in a secure and reliable environment. GCP’s data center operations have been accredited under:

  • ISO 27001
  • SOC 1 and SOC 2/SSAE 16/ISAE 3402 (Previously SAS 70 Type II)
  • PCI Level 1
  • FISMA Moderate
  • Sarbanes-Oxley (SOX)

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More information on GCP’s security can be found here.

We also conduct penetration testing, performed by skilled and certified professionals, to identify vulnerabilities and potential entry points for unauthorized access. By simulating real-world attacks, we gain valuable insights into any weaknesses in our system. 

Two-Factor Authentication (2FA)

We have implemented Two-Factor Authentication on Swiftsell. 2FA adds an extra layer of security by requiring users to provide two forms of identification to access their accounts. By combining something the user knows (such as a password) with something the user possesses (such as a unique code sent to their mobile device), we significantly reduce the risk of unauthorized access to your data.

Single Sign-On

Swiftselll provides a standard feature called SAML-based Single Sign-On (SSO) to customers on its Enterprise plan, aiming to enhance identity management and enable convenient user authentication through web browsers. By utilizing SAML 2.0, the company improves user-based security, simplifies signup and login processes from trusted portals, and thereby enhances the overall user experience, access management, and auditability.

Data Storage

We employ GCP’s cloud storage infrastructure designed to meet the highest security standards. Your data is stored in secure, controlled environments with robust access controls, ensuring that only authorized personnel can access it. GCP’s data centers are equipped with advanced physical security measures, including 24/7 monitoring, backup power systems, and fire detection and suppression systems.

Data Encryption

We utilize industry-standard encryption protocols to ensure that your data remains private and secure during transit and at rest. For data in transit, we employ SSL (Secure Sockets Layer) encryption, which establishes a secure connection between your device and our servers. This encryption protocol safeguards your conversations from unauthorized interception or eavesdropping.

Connection via SSL

Swiftsell operates exclusively over a secure connection, utilizing SSL (Secure Sockets Layer) technology. SSL establishes an encrypted link between the user's device and our servers, ensuring that all data transmitted back and forth remains secure. With SSL, you can have peace of mind knowing that your interactions with our chatbots are protected against eavesdropping and tampering.